Qplusled.com products are warranted against defects in material and workmanship for a specific warrantied period from the date of shipment, and this period varies by product and chip technology. Please refer to the specific product for its warranty period. This limited warranty does not cover damage, fault, failure or malfunction due to external causes, including accident, alteration, abuse, misuse, exposure to toxic or corrosive environments, exposure to unsuitable cleaning agents, problems with electrical power, servicing not authorized by Qplusled.com, usage and/or storage and/or installation not in accordance with product instructions, failure to perform required preventive maintenance, act of God, fire, flood, war, act of violence or any similar occurrence; as well as any attempt by any person other than Qplusled.com personnel or any person authorized by Qplusled.com to adjust, repair or support the products and problems caused by use of parts and components not supplied by Qplusled.com.
The limited warranty and product life span statements are based on operating the LED bulb(s) in indoor environments (unless otherwise stated), and based on normal consumer usage of 2 to 3 continuous hours per day. The limited warranty only covers the product itself, and does not extend to other equipment(s) or device(s).
Our team is always available to answer any questions you may have.
Whether you have a general inquiry regarding our product, or you have a sales inquiry or you are wanting to purchase over the phone, our team is always there to help.
You can email us anytime or you may call us at 905-604-8832 during our regular business hours between 9AM to 5PM EST.